1. Acceptance of Terms

By accessing or using the Gandiv Media website and services, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use immediately.

2. Services

Gandiv Media provides digital marketing, social media management, branding, website development, video editing, 2D/3D design, UI/UX design, and business consulting services.

All services are subject to written agreement, proposal approval, and payment confirmation.

3. Payments

• All payments must be made as per the agreed proposal.
• Advance payments are required before project initiation.
• Delayed payments may result in project suspension.

4. Intellectual Property

• Final deliverables become client property only after full payment.
• Gandiv Media retains the right to showcase completed projects in its portfolio unless agreed otherwise in writing.

5. Client Responsibilities

Clients must provide required content, credentials, approvals, and feedback in a timely manner. Project delays caused by the client do not qualify for refunds.

6. Limitation of Liability

Gandiv Media shall not be liable for indirect, incidental, or consequential damages arising from service use.

7. Termination

We reserve the right to terminate services if terms are violated or payments are not fulfilled.

1. Advance Payments

All advance payments are non-refundable once project work has commenced.

2. Milestone-Based Projects

Refund eligibility depends on the project stage:

• Before work starts → Partial refund may apply.
• After work begins → No refund for completed work.

3. Digital Marketing Services

Marketing results depend on multiple external factors (market, competition, algorithms). Therefore, performance-based refunds are not applicable.

4. Cancellation

If the client cancels the project after approval, refund decisions are made at Gandiv Media’s discretion.

The information provided on this website is for general informational purposes only.

Gandiv Media makes no guarantees regarding:

• Business growth results
• Sales performance
• Advertising ROI
• Website ranking

All marketing outcomes depend on various external factors beyond our control.

External links provided on our website are not under our responsibility.

Gandiv Media complies with the General Data Protection Regulation (GDPR) for handling personal data of EU residents.

1. Lawful Basis for Processing

We collect and process personal data based on: User consent, Contractual necessity, and Legitimate business interests.

2. Data Subject Rights

Under GDPR, you have the right to:

• Access your data
• Rectify inaccurate data
• Erase your data ("Right to be forgotten")
• Restrict processing
• Data portability
• Withdraw consent

Requests can be sent to: gandivmedia@gmail.com

3. Data Retention

We retain personal data only as long as necessary for business and legal purposes.

4. International Data Transfers

If data is transferred outside the EU, we ensure appropriate safeguards are implemented.

Gandiv Media adheres to provisions of the Information Technology Act, 2000 and applicable rules including:

• IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Digital Personal Data Protection Act, 2023 (where applicable)

1. Sensitive Personal Data

We do not collect sensitive personal data (such as passwords, financial details, biometric information) unless required for service processing and secured appropriately.

2. Security Measures

We implement reasonable security practices to protect personal data from unauthorized access or misuse.

3. Grievance Officer

As per Indian IT law, users may contact:

We aim to respond within 30 days of receiving a complaint.